Returns & Exchanges | Addicted UK Official Store

We want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and tagged items. Please note that for hygiene reasons, underwear and swimwear must be returned with the original protective strip intact.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all labels and tags are attached and the hygiene seal is undisturbed.

• 3.
  Ship Your Items

  Print your prepaid shipping label from the portal and drop off your package at any authorized courier collection point.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund back to the original payment method within 5-7 business days.